Rodalink Member / FAQs

How to Register for a Rodalink Membership?

Joining Rodalink membership can be done easily at the Rodalink stores or through Rodalink.com/sg.

Here are 3 easy steps to register membership at Rodalink.com:

Register a new account.
Confirm Rodalink account through email.
Congratulations, you have registered as a Rodalink memberhip.

If you are still having trouble, please check the member registration guide below:

+ Mobile version

1. Register a new account

2. Confirm Rodalink account through email.

3. Done, you are registered as a Rodalink membership. Happy shopping & enjoy the benefits.

+ Desktop version

1. Register a new account

2. Confirm Rodalink account through email.

3. Done, you are registered as a Rodalink membership. Happy shopping & enjoy the benefits.

How to update the personal information on my account?

You can update your account information as follows:

Name
Date of Birth
Gender
Phone Number
Email Address
Rodalink.com Account Password

Below are the steps to update your personal information:

+ Mobile version

1. Login to your Rodalink.com account and choose “My Account”

2. Update account information.

+ Dekstop version

1. Login to your Rodalink.com account and choose “My Account”

2. Update account information.

What is My Benefit as Rodalink Member?

BE A PART OF THE

Get more benefits: Member points, New arrivals Updates, Best Offers, and Members-Only Events!

Sign up now and relish in the excitement.

SIGN UP NOW

Benefits of Becoming a Rodalink Member

IN-STORE AND ONLINE TRANSACTIONS

Benefits Of Shopping At Rodalink

SHOP MORE, EARN MORE BENEFITS

+ HOW TO GET POINTS?

Becoming part of the Rodalink Member enables you to accumulate Rodalink points on all your transactions at Rodalink stores or on Rodalink.com. These points can be utilized as discounts for your upcoming purchases.

+ HOW MANY POINTS DO I GET?

For every purchase of $1 you are entitled to receive 1 point that can be used for future purchases in multiples of 50 points that is redeemable to $1 (applies in multiples).

How to get the Points?

You will get 1 point for every $1 purchase at Rodalink, apply multiples. The point will be calculated to your Rodalink account within a day after your purchase at Rodalink store or a week after your order from Rodalink.com has been delivered. For your attention that the points are valid until the end of the next year from the date of purchase. You can check your points’ accumulation and validity here.

How to Check the My Points?

Below are the steps to check your Points at Rodalink.com:

+ Mobile version

1. Login to your Rodalink.com/sg first

2. Select the "Reward Activity" menu and you can check the point information as below:

+ Desktop version

1. Login to your Rodalink.com/sg first

2. Select the "Reward Activity" menu and you can check the point information as below:

Where Can I Redeem My Points?

You can redeem your points at Rodalink stores or on Rodalink.com/sg.

How to Calculate My Redeemable Points?

Point Redemption on Rodalink.com/sg
Redemption can be done with a multiple of $1 (50 points is redeemable to $1) with a maximum discount of 50% of your total purchase.

+ The illustration of Point Redemption on Rodalink.com/sg:

Point Information Before Purchase
Your Current Point	530 points
Point Conversion to SGD	$ 10,6

Order
Product	Price
Lamp	$ 10
Bottle	$ 5
Subtotal	$ 15
Maximum Redemption ($) Maximum Redemption (Point) *multiply of $1 (50 points) with a maximum discount of 50% from the total purchase	$ 7 350 points
Point Conversion to SGD	-$ 7
Remaining Payment	$ 8

Point Information After Purchase
Point Earning *Rounding down of your remaining payment/$1	$ 8 8 points
Your Final Point (Point Before Purchase - Max Redemption) + Point Earning= Final Earning Points (530 - 350) + 8 Points = 188 points	188 points
Final Point Conversion to SGD	$ 3,76

Point Redemption at Rodalink Store
Redemption can be done with a multiple of $1 (50 points).

+ The illustration of Point Redemption on Rodalink stores:

Point Information Before Purchase
Your Current Point	530 points
Point Conversion to SGD	$ 10

Order
Product	Price
Lamp	$ 10
Bottle	$ 5
Subtotal	$ 15
Redeemable Point (Point) *multiply of $1 (50 points)	500 points
Point Conversion to SGD	-$ 10
Remaining Payment	$ 5

Point Information After Purchase
Point Earning *Rounding down of your remaining payment/$1	5 points
Your Final Point (Point before purchase – Redeemable point) + Point Earning (530 - 500) + 5 = 35 points	35 points

How to Redeem My Points?

Below are the steps to Redeem your Points at Rodalink.com:

+ Mobile version

*For further explanation, you can read the point overview here.

+ Desktop version

*For further explanation, you can read the point overview here.

What is the Difference Between The Points on Rodalink.com/sg and Rodalink Stores?

The difference is only in the number of multiples points that can be redeemed. Here is the explanation:

	Rodalink.com/sg	Rodalink stores
Points earned	1 point per $ 1 transaction (applies multiples)
When customer get the points	A week after delivered	A day after the transaction
Points can be redeemed	Every 50 points (applies multiples)
Point conversion to SGD	50 points = $ 1 (applies multiples)
Point redemption limit	Max 50% of total purchase	Unlimited
Points validity period	By the end of next year Example: If you purchase on November 1, 2023, your points will be valid until December 31, 2024. If you purchase on January 1, 2024, your points will be valid until December 31, 2025.

How Do I Calculate My Points if A Return or Refund Happens?

If there's any return and refund for transaction that was using point redemption, the points redeemed will be returned by the number of points used (maximum value of the product price) and if there's any balance left then it will be returned with funds (cash) through the initial payment method.

Ilustration If There's Returned or Refunded Products:

Point Information Before Purchase
Initial Point	530 points		530 points
Point conversion to SGD	$ 10,6		$ 10,6

	Refund <= Point		Refund > Point
Order
Product	Lamp	Bottle	Lamp	Bottle
Price	$ 10	$ 5	$ 10	$ 5
Subtotal	$ 15		$ 15
Redeemable Point to SGD	- $ 7		- $ 7
Redeemable Point Conversion	350 Points		350 Points
Remaining Payment	$ 8		$ 8

Refund Information
Returned & Refunded Product	-	$ 5	$ 10	-
Returned Point	$ 5		$7
Returned Point Conversion	250 Points		350 Points
Returned Fund (Cash)	-		$3
Point Earning Before Refund	8 Points		8 Points
Point Reduction After Refund	8-2 = 6 Points		8-5 = 3 Points
Final Point	530-350+250+6 = 436 Points		530-350+350+3 = 533 Points

*Redeemable Point	=	Multiply of $1 (50 Points) with a maximum discount of 50% of your total purchase.

*Prorate Discount	=	(Qty x Product price) / Purchase subtotal x discount
Prorate Discount of Lamp	=	(1 x $10) / $15 x $7 = $4.67
Prorate Discount of Bottle	=	(1 x $ 5) / $ 15 x $ 7 = $ 2.33

*Purchase Point Reduction	=	Product price x Prorate Discount
Point Reduction for Lamp Purchases	=	$ 10 - $ 4.67 = $ 5.33 = 5 Points
Point Reduction for Bottle Purchases	=	$ 5 - $ 2.33 = $ 2.67 = 2 Points

*Point Earning	=	Payment / 1 point for every $1 = A Result
		A Result – Purchase Point Reduction = B Result

*Refund Illustration =< Point	=	$ 8 / $ 1 = 8 points
		8 Points – 2 Points = 6 Points

*Refund Illustration > Point	=	$ 8 / $ 1 = 8 points
		8 Points – 5 Points = 3 Points

Can Rodalink membership be transferred to another person?

No, Rodalink membership accounts cannot be transferred to another person for security reasons has context menu.

Rodalink Member